Across our family of UK & international travel brands, thousands of travellers have shared their journeys — independent, verified, and unedited. Here's what they say.
Every brand gliding across the bar below shares a single home — OWT Group Ltd. Book with One World Travels, Sky Travel, Travel Gates or any of our names, and you’re cared for by the same people, held to the same standard, and covered by the same promise.
The advisors our travellers thank by name — the Richards, Sarahs and Christlys you’ll read about below — aren’t a faceless call centre. They’re our family. And for the weeks it takes to plan your trip, answer at odd hours and wave you off, they quietly become part of yours.
ATOL‑protected · 3853The brands that call OWT Group home
One World Travels & Tours UK
One World Travels
Travel Gates
Sky Travel UK
Royal Routes
Ivy Travel
One World Travels US
First Class Tours
OWT Sri Lanka
One World Travels & Tours UK
One World Travels
Travel Gates
Sky Travel UK
Royal Routes
Ivy Travel
One World Travels US
First Class Tours
OWT Sri Lanka
Independent reviews on Trustpilot, recommendations from our Facebook community, and our listings on Google — plus 400,000+ followers across our brands’ Facebook & Instagram.
Follow the journey on Instagram too — @oneworld_travelsandtours.uk, @skytravel_uk, @ivytravel.uk and every brand. Ratings reflect our public profiles on Trustpilot, Google & Facebook · tap any card to see them for yourself.
Every quote below is a genuine, verbatim Trustpilot review from one of our brands — nothing rewritten. Open any brand to read all of them, including the current live score.
One World Travels & Tours UK
Verified Richard was very patient with all of our questions and requests. He wasn't pushy at all and left us alone whilst we made up our mind. He was professional and very knowledgable. We are very happy with our Thailand itinerary. Thanks again Richard!
Sky Travel UK
Verified We have booked our dream Thailand trip with the most ease through Sky Travel! Sarah worked with us the whole time and is excellent! Nothing has been too much trouble! Highly recommend going through Sarah for your dream vacations! We will be booking more in time.
Travel Gates
Verified Just booked 10 nights to Zanzibar with Safari. Julie was extremely patient with me, never once rushed me into a holiday. When I finally found a hotel Julie went through everything with me to make sure I was happy before I moved on to booking with her. Big shout out for Julie — amazing.
One World Travels
Verified My advisor (Kingston) was really helpful, answered all my questions with great detail, fast and efficient! We are looking at Thailand for 2028, Kingston has been a massive help. Highly recommended.
Sky Travel UK
Verified Amazing service from start to finish — the booking, the handling, the accommodation, the full experience was fab. Marshall was who I dealt with through the full process and he was quick, efficient and very professional throughout the full journey.
First Class Tours
Verified Dubious at first. Immeasurably pleased by the end. A little more unconventional loading via WhatsApp, but it's more like having a travel agent in your pocket. My agents (Bruce and Roy) were extremely accommodating and excellent at responding. Have already recommended.
First Class Tours
Verified Booking our family trip to Disney Paris was easy and at a great price. Originally booking for 5 but then extending to 8 was not an issue. Thank you Roy for all your help and prompt service — will definitely come back to use your services again.
Travel Gates
Verified I was planning a trip to Istanbul and Cappadocia and Joanna was incredibly helpful. Very quick to reply to questions and make suggestions also. I will be sure to seek Joanna's help again.
One World Travels
Verified Ruby Elliott has been absolutely amazing throughout my booking. Ruby suggested and put together lots of holiday packages for me until I decided on one that ticked all the boxes. Ruby answered all my questions and has been very patient with my requests. Thank you Ruby.
Royal Routes
Verified Dexter helped us plan our Disneyland Paris trip. We have just come back from our trip and had an amazing time. He answered all our questions patiently during the booking process and provided good guidance which helped us plan a successful trip!
One World Travels US
Verified Edward was very helpful in accommodating all our requirements in our travel itinerary to Iceland. He was quick in responding to any questions we had about our trip. Overall a very positive experience and we highly recommend One World Travels USA.
Royal Routes
Verified Such an easy process and Clara was on hand to answer any questions and make any adjustments. Couldn't beat the price no matter which way I tried — so excited for our break. Thank you to Clara who has assisted us brilliantly every step of the way.
Ivy Travel
Verified I am dealing with Hazel through Ivy Travel — she has been so helpful and kind helping find the holiday she could with my budget, and she got there. She always checks in and is very considerate. I would recommend this company till the end.
One World Travels & Tours UK
Verified It was indeed a great experience from the start of my inquiry with Miss Ella. She was very helpful, patient and able to provide options for us. Thank you Miss Ella — we look forward to closing a booking with you soon.
Royal Routes
Verified I've booked holidays with Royal Routes UK twice. This time I dealt with Dexter, who was very helpful and patient with all my concerns — gentle, kind, and always the first to support my inquiries. Friendly and professional. I recommend them 100%.
Every OWT Group brand keeps its own Trustpilot profile. Scores shown were live at time of writing — tap any brand for its current rating and full history.
OWT Group Ltd (UK company 13146159) is the company behind every brand on this page. Your package holiday is financially protected, and our team is reachable from enquiry to return.
ATOL protection is provided through Brightsun Travel (UK) Ltd (ATOL 3853), for whom OWT Group Ltd acts as an agent, on qualifying air-package bookings.
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